Privacy policy

Privacy Policy (Thailand PDPA) – Lavoré

Last updated: 06 Feb 2026

This Privacy Policy explains how Lavore Co., Ltd. (บริษัท ลาวอเร่ จำกัด) (“Lavoré”, “we”, “us”) collects, uses, discloses, and protects personal data when you visit or shop at lavore.store (the “Site”), in accordance with Thailand’s Personal Data Protection Act B.E. 2562 (PDPA). (dlapiperdataprotection.com)

1) Data Controller (who is responsible)

Lavore Co., Ltd. (บริษัท ลาวอเร่ จำกัด)
Registration No.: 0335569000264
Registered Address: 281 Moo 11, Nong Hua Chang Subdistrict, Kanthararom District, Sisaket Province, Thailand
Contact: mail@lavore.store

2) Personal data we collect

Depending on how you interact with the Site, we may collect:

A. Information you provide

• Name, email, phone number
• Shipping/billing address
• Order details (items, size selections, notes)
• Messages you send us (email, contact forms, chat/messaging)

B. Payment-related information

• Payment status, transaction reference, and limited payment metadata needed to process/confirm payments
  (Card/bank details are handled by our payment provider and/or payment processor.)

C. Automatically collected data (online identifiers)

• IP address, device information, browser type, pages viewed, timestamps
• Cookie identifiers and advertising identifiers (where applicable)
• Referral/UTM data (to understand which campaign brought you to the site)

3) Why we use your data (purposes)

We use personal data for:

A. To provide the service and fulfill orders (contract necessity)

• Process orders, confirm payments, ship items, provide customer support
• Send order-related communications (order confirmation, shipping and delivery updates)

B. To run and improve the Site (legitimate interests / security)

• Prevent fraud, abuse, and unauthorized access
• Debugging, performance monitoring, and improving store experience

C. Marketing and early access (consent)

• Send marketing emails when you sign up for early access and/or a discount code via our signup form
• Send marketing emails when you opt in at checkout
• Measure marketing performance (pixels/analytics) where enabled by your cookie choices

Under PDPA, consent must be informed and you can withdraw it at any time. (mfec.co.th)

4) Cookies, pixels, and analytics

We use cookies and similar technologies for essential site functions, analytics, and advertising.

Tools in use may include:

• Shopify (store hosting and related apps, including Flow and Messaging)
• Google Analytics (site analytics)
• Meta Platforms Pixel (ads measurement/retargeting)
• TikTok Pixel (ads measurement/retargeting)
• Sense UTM analytics (campaign/UTM attribution)

Where required, you can manage cookie preferences via the consent tools/settings available on our Site and/or your browser. Shopify also provides merchant privacy settings that may support cookie management. (Shopify Help Center)

5) Marketing emails and unsubscribe

• If you sign up for early access or a discount code, you agree to receive marketing emails from us.
• At checkout, if you tick the marketing checkbox, you agree to receive marketing communications and/or relevant updates as described at the point of collection.
• You can unsubscribe anytime using the link in our emails. Withdrawing consent will not affect processing that is necessary to fulfill an existing order.

PDPA recognizes the right to withdraw consent at any time. (mfec.co.th)

6) Who we share data with (disclosures)

We share personal data only as needed for the purposes above, including with:

Service providers (data processors)

• Store platform and apps: Shopify and installed apps (e.g., Flow, Messaging, analytics/UTM tools)
• Payment provider: Stripe (payment processing)
• Analytics and advertising partners: Google Analytics, Meta Platforms, TikTok
• Email delivery/marketing tools used to send communications (e.g., newsletters and transactional emails)
• Shipping/carriers and logistics partners (to deliver your order)

Legal and compliance
We may disclose data if required by law, court order, or to protect our rights, users, and the security of the Site.

7) International data transfers

Our service providers (including e-commerce, analytics, and advertising tools) may store or process data outside Thailand. When we transfer personal data internationally, we take reasonable steps to ensure appropriate safeguards consistent with PDPA requirements (such as contractual protections and vendor due diligence).

8) Data retention

We retain personal data only as long as necessary for:

• fulfilling orders and providing customer support
• maintaining business records (accounting/tax), resolving disputes, and enforcing agreements
• marketing, until you unsubscribe or withdraw consent (unless retention is required by law)

When no longer needed, we will delete, anonymize, or securely dispose of the data.

9) Data security

We use reasonable administrative, technical, and organizational measures to protect personal data, including access controls and secure service providers. However, no method of transmission or storage is 100% secure.

10) Your rights under PDPA

Subject to PDPA and applicable exceptions, you may have rights to:

• be informed about collection and use (privacy notice)
• access and obtain a copy of your personal data
• data portability (receive/transmit data)
• object to processing
• request correction/rectification
• request deletion/erasure or anonymization
• request restriction/suspension of processing
• withdraw consent at any time
• lodge a complaint with Thailand’s PDPA authority (mfec.co.th)

How to exercise rights: email mail@lavore.store with your name, the email used on the order/signup, and your request. We may need to verify your identity for security. PDPA sources commonly reference responding without delay and generally within set timeframes (often within 30 days depending on the request and legal basis). (Thailand Law Library)

11) Children’s privacy

Our Site is not intended for children. If you believe a child has provided personal data to us, contact us so we can take appropriate steps.

12) Changes to this policy

We may update this Privacy Policy from time to time. We will update the “Last updated” date and may provide additional notice where appropriate.

13) Contact

For privacy questions or requests, contact: mail@lavore.store